Privacy Policy

Privacy Policy

Effective Date: 3/20/26  |  Last Updated: 3/20/26

Who We Are

Cascade Crafts is a small, independent handmade crochet business based in Philadelphia, Pennsylvania. We create one-of-a-kind fantasy crocheted animals and deliver locally within the Philadelphia area. This website is operated at cascadecrafts.com.

Information We Collect

When you submit an Interest Form or Contact Us form through our website, we collect the following information:

• First and last name

• Email address

• Phone number (optional)

• Mailing address (for delivery coordination)

• Your message, subject, and item of interest

We do not collect payment information through our website. All payment arrangements are handled separately and personally.

How We Use Your Information

We use the information you provide solely to:

• Respond to your inquiry or order request

• Coordinate delivery or pickup arrangements

• Confirm availability and discuss your order

We do not use your information for marketing purposes, and we do not send newsletters or promotional emails.

How We Store and Protect Your Information

Your form submissions are stored through Jotform, a third-party form service. Jotform maintains its own privacy and security practices. You can review Jotform's privacy policy at jotform.com/privacy.

We do not store your personal information beyond what is needed to fulfill your order and respond to your inquiry.

Sharing Your Information

We do not sell, trade, rent, or share your personal information with any third parties for their marketing or commercial purposes. Your information is used only by Cascade Crafts to process your request.

Children's Privacy

Our website is not directed toward children under 13. We do not knowingly collect personal information from children under 13. If you believe a child under 13 has submitted information to us, please contact us so we can remove it promptly.

Your Rights

You may contact us at any time to request that we delete your personal information from our records. We will honor such requests promptly.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be reflected on this page with an updated effective date.

Contact Us

Questions about your privacy? Reach us through our Contact Form at cascadecrafts.com.

Note: This Privacy Policy was prepared for informational purposes and reflects good-faith practices. For a business handling sensitive customer data at larger scale, consulting a licensed attorney is recommended.